Move-in & move-out cleaning service scope · All job topics
Get the room and items ready
Arrange entry only once possession and permission are clear. Keep furniture delivery and moving crews outside the cleaning window, leave water and power available, and provide the agreed storage and appliance list. Confirm who removes items left by the previous occupant. Put any new cleaning-sensitive floor or paint instructions where the coordinator can review them before work starts.
The method must suit the suite’s actual materials, including any fresh finishes installed before possession. Separate kitchen and bathroom tools and select appliance-interior products by the model instructions. A preference for disinfecting should be discussed as a defined optional step, rather than describing an ordinary move-in clean as sterilisation or assuming stronger chemicals improve every surface.
Plan access and the order of work
Coordinate concierge permission, key collection, elevator bookings and delivery timing so the suite stays available long enough to finish. Empty rooms still contain fixed appliances and high glazing that may not be reachable. Define balcony access separately. The cleaner should have a clear lock-up plan if the new occupant cannot attend the final review in person.
Record the received condition, address agreed empty cupboards and appliance interiors first, and work through bathroom and kitchen surfaces before final floors. Review the areas that will become hidden behind furniture. Provide owner-authorised completion photos where arranged, then leave cupboards dry and the route clear for the scheduled move without claiming to certify the property’s condition.
Photographs that clarify this task
- Received suite before furniture delivery
- Empty cupboards and appliance condition
- Recent paint or floor installation information
Inspect after possession where practical and identify the areas the new household wants completed before unpacking. Ask about recent painting, lingering belongings, appliance contents and any property-manager repair work. Photos should show the condition on receipt. Separate ordinary dust and food residue from damage, pest evidence or renovation deposits that need a different service assessment.
Know the limit before arrival
Move-in cleaning excludes property inspection, pest clearance, construction cleanup, repair work and certification that a suite is free from contamination. Unknown dust after renovation, active leaks or pest evidence require separate advice before ordinary cleaning proceeds. Items left behind are not automatically rubbish, and the cleaner should not discard them without the responsible person’s explicit direction.
Send the service, property postal code, preferred date and the relevant preparation details together. Share private access instructions only when arranging the actual visit.
Planning example
After possession, the occupant provides current photos, confirms working utilities and delays furniture delivery until the cleaning window has ended. A property-manager repaint was completed recently, so the paint information is shared and fresh surfaces are flagged. The cleaner can work on agreed accessible areas while leaving restricted coatings alone. Preparation is based on actual permission and condition, rather than the earlier sales or rental listing.
Downtown Toronto context
A home near Union Station or CityPlace may have separate lobby and loading entrances. Include the actual service route, postal code and any building permissions. See the downtown focus perimeter and GTA enquiry guide before requesting a date.